Privacy Policy

Effective Date: 24 feb 2025

Welcome to Wasi Shilajit. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our products.

1. Information We Collect

When you visit our website, place an order, or interact with our services, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping/billing address.
  • Payment Information: Processed securely through third-party payment gateways; we do not store payment details.
  • Device & Usage Information: IP address, browser type, operating system, and site interactions collected via cookies.
  • Communication Data: Information from customer support interactions or inquiries.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders.
  • Improve our website, products, and customer experience.
  • Communicate updates, promotions, or important notifications.
  • Prevent fraudulent activities and ensure security.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share data with:

  • Trusted Third-Party Services: Payment processors, shipping partners, and analytics providers to facilitate smooth transactions and operations.
  • Legal Authorities: If required by law, or to protect our business from fraudulent activities.

4. Cookies & Tracking Technologies

We use cookies to enhance your experience, analyze site performance, and personalize content. You can manage cookie preferences through your browser settings.

5. Data Security

We take appropriate measures to protect your information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be 100% secure, so we encourage responsible data sharing.

6. Your Rights & Choices

  • Access & Update: You can request access to or modification of your personal information.
  • Opt-Out: You can unsubscribe from marketing emails at any time.
  • Delete Data: You may request the deletion of your personal data, subject to legal and operational requirements.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to review their policies.

8. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted here, and continued use of our site implies acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 Email: [email protected]
📍 Address: Cantt Plaza, Abbottabad
📞 Phone: 03165600797